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Recent content by Gwendal

  1. Gwendal

    Emporium Client: start here

    Welcome to the Emporium Client forum. Your add-ons, always up to date. Quick links Emporium Client in the store: free download Highlights License verification from your Admin CP Update notifications for the add-ons you own One-click release downloads How to post here Found a bug? Use the...
  2. Gwendal

    Meet the Emporium Client: your add-ons, always up to date

    Until today, keeping a XenSupport add-on up to date meant: hear about a release somehow, log in to the store, download, install. Four steps too many. The Emporium Client is a small free add-on for your forum that connects to this store over a signed API and takes care of all of it: It knows...
  3. Gwendal

    The new xen-support.com: rebuilt on XenForo

    Hi everyone, If you have been around for a while, you may remember the old xen-support.com: a custom-built site with a shop, a ticket system and a customer area. It served us well. But you are XenForo people. You live on forums. So I rebuilt the whole thing as one. What changed The entire...
  4. Gwendal

    How does purchasing an add-on work?

    After choosing an add-on, you proceed with payment through our secure system. Once the transaction is validated, the add-on is immediately available for download from your account, along with installation instructions. See also: Licenses & updates.
  5. Gwendal

    Are add-ons under a single-site or multi-site license?

    Each add-on license is valid for one XenForo forum only (one domain). If you manage multiple forums, you need to purchase one license per site. Feel free to contact us for custom pricing if you need to acquire several licenses.
  6. Gwendal

    Do you offer refunds?

    Due to the digital nature of our products, purchases are non-refundable once the file has been downloaded. We invite you to carefully read each add-on's description and features before purchasing, and to ask any question here beforehand: that is exactly what this forum is for.
  7. Gwendal

    How long am I entitled to updates?

    Every purchase is a one-time payment that includes 12 months of updates. After that first year your add-on keeps working exactly as it is; renewing simply re-opens access to new versions, at the renewal price shown on each product page.
  8. Gwendal

    What services do you offer in addition to add-ons?

    We provide several services: XenForo installation, configuration and security hardening of your forum, theme installation, add-on installation (ours or third-party), turnkey forum creation, as well as custom development.
  9. Gwendal

    Can you develop a custom add-on for my forum?

    Yes, we offer custom development. Contact us via the contact form and describe your needs as precisely as possible (expected features, integrations, deadline). We'll get back to you with a tailored quote.
  10. Gwendal

    How long does an installation or configuration take?

    Most installations are completed within 24 to 48 hours after receiving the necessary access. More complex configurations or custom developments come with an estimated timeframe included in the quote.
  11. Gwendal

    Compatibility & requirements (all add-ons)

    Every add-on below targets XenForo 2.3 and is tested on the demo board before each release. Add-onCurrent versionXenForoPHPPrice Classified1.0.62.3.0+8.1+29.99€ Drafts2.0.02.3.0+8.1+19.99€ GameHub1.1.12.3.0+8.1+40.00€ GroupFlair1.0.12.3.0+8.1+9.99€ Immersive Messenger1.1.12.3.0+8.1+49.00€...
  12. Gwendal

    How to install a XenSupport add-on (step by step)

    Five minutes from purchase to a working add-on. Here is the exact routine. 1. Download your ZIP Go to your account, open the product page and hit Download. You get one ZIP containing the add-on and its README. 2. Install it (pick one method) From the Admin CP (recommended): Admin CP > Add-ons...
  13. Gwendal

    How to update an add-on to a new version

    Updates are included for 12 months with every purchase. Updating takes two minutes and your data survives. 1. Grab the new ZIP Every new release is announced in Announcements and listed on the product page with its changelog. Download from your account, exactly like the first time. 2. Upgrade...
  14. Gwendal

    Your licenses and downloads, explained

    Everything about your purchases lives in your account. What a license gives you A one-time payment: no subscription, no surprise charge. 12 months of updates: every release during that year is yours. After the first year, the add-on keeps working. Renewing re-opens access to new versions at...
  15. Gwendal

    Roadmap: shipped and in progress

    This forum drives what gets built. Here is the track record so far, straight from the old site's public roadmap. Shipped XenStaff: modern staff page (May 2026) XenSpotlight: featured member rotation (May 2026) XenPing: the friendly wave button (May 2026) XenStreak: daily login streaks with...
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